Frequently Asked Questions

This is the questions we got regulary.

WHY USE DEBT COUNSELLING?

Debt Counselling is a highly effective, closely managed solution for people with more serious debt problems. If you are struggling to make your monthly debt repayments and seeking out a living, debt counselling will assist in avoiding being blacklisted and reduce your monthly instalments to help you take control of your finances again.

WHAT IS DEBT COUNSELLING?

Debt Counselling is not personal administration or bankruptcy. It is a formal debt rehabilitation programme specifically introduced by the National Credit Act to prevent individuals from being placed into personal administration and having to deal with the long term effects. The process allows you to enter into a debt repayment plan so that you can afford to live and emerge debt free after a period of time.

HOW DO I APPLY FOR COUNSELLING?

For you to be eligible for Debt Review a registered Debt Counsellor will need to review your finances to determine whether you are over-indebted. The legal determination of the term over-indebted as per the National Credit Act is “if taking all financial circumstances into consideration a client is deemed to be unable to repay their debts”.

You can apply by contacting us directly or filling out our confidential contact form for us to call you at a convenient time.

WILL I BE BLACKLISTED IF I GO UNDER DEBT REVIEW?

Unless you were blacklisted before going under debt review, you will not. Creditors will be notified of your review process and will not be able to blacklist you while all your payments are up to date.

CAN I APPLY IF I AM UNEMPLOYED?

With debt counselling, you only need to have a monthly income of some sort (ie: rental income). This does not necessarily mean that this income needs to come from employment.

GOT MORE QUESTIONS?

Live chat with us, we are pretty sure we can help.

PERSONALISED FOR YOU

Our management reviews each application before we send it to you to ensure you get the maximum out of our service.

COMMITTED TO YOU

We assist responsibly, treat our customers fairly and ensure that we maximise their gains with our service.

TRANSPARENT PROCESS

Once you have submitted your online application, we check if you are eligible for debt review and get back to you in 24 hours.